- What does your uptime guarantee mean? If you don't meet 99%,
do I get a rebate?
-
We guarantee that your website will be up and running at least
99% of the time of any 12-month period. Please note that we have
no influence on external issues such as Acts of God, Wars,
third-party problems, etc and as such, these incidents are not
covered by the uptime guarantee. Incidents that are not covered as
well include unplanned and planned server maintenance, server
reboots as well as outages which are not directly related to our
network, such as main core backbone outages or other related service
issues which we have no direct influence on.
Please note that we always try to work as hard and as fast as
humanly possibly in case of system issues.
If we fail to meet 99% uptime as explained by above terms and if
the failure is decisive, ez123hosting will agree to issue free
months of service as a remuneration for downtime.
-
- Do you host adult websites?
- Due to moral reasons, we do not accept hosting of ANY adult
websites, regardless if they are legal or not. We also do not allow
our customers to link to adult websites or mention adult websites on
their websites.
- I have a high bandwidth website and will be using several dozen
gigabytes of data transfer per month. Can I host with your service?
- If you expect to use that much data transfer, we recommend that you
select the appropriate package. We have a high allowance of data
transfer but will require you move to a higher package if your usage
is consistently above the limits of the package you are signed up for.
-
- Please
note that many companies offering "unlimited" transfer are very
likely to shut down your website once they determine it transfers a
high amount of data.
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